Overview
Subscription administration eats librarian time that should go to readers.
Renewal dates scatter across the year, licences carry different user limits, and access breaks quietly — usually discovered by a researcher at the worst moment.
We consolidate the administration into one agreement and one point of contact, so access simply works and your team can see what is being used.
Who this is for
What is included
Everything covered by this service
All of the below is within the agreed scope. Revisions inside that scope are included rather than billed as extras.
Digital and print packages
Combined or separate, sized to your reader numbers rather than a standard tier.
Multi-user licence access
Concurrent-user and campus-wide licensing, including remote access for off-site researchers.
Catalogue integration
MARC records and metadata supplied in the format your library system expects.
Renewal management
One consolidated renewal calendar instead of scattered dates across dozens of titles.
Usage reporting
COUNTER-compatible statistics so you can see what is actually being read before you renew it.
Access troubleshooting
A named contact for when authentication breaks, rather than a general support queue.
How it works
Four stages, agreed before we begin
Deliverables, owners and dates are fixed at the outset, so you always know what is happening and when.
Needs review
We look at your reader numbers, subject coverage and existing subscriptions to find gaps and duplication.
Proposal
A written package with titles, licence terms, access model and cost, itemised so you can cut or add before agreeing.
Set-up
Authentication configured, catalogue records delivered, remote access tested before go-live.
Ongoing management
Renewals, usage reports and access support handled through a single contact.
Questions
Before you get in touch
The questions we are asked most often about this service.
All frequently asked questions
Yes. Single-title subscriptions are available, and we will say when a package genuinely costs less than the titles you actually need rather than pushing the larger option.
Yes. Authentication is configured for off-site researchers, including institutional login where your systems support it.
Yes. MARC records and metadata are supplied in the format your library management system expects, at no additional charge.
No. Our own journals are open access and free to read. This service manages access to third-party subscription literature on your institution's behalf.